privacy policy
avecAnneke, Inh. processes personal data collected when visiting web page exclusively in accordance with the statutory provisions, in particular Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federal Government (Data Protection Act, DSG), as well as of Art. 13 para. 1 FDPA and Art. 6 para. 1 lit. f EU-GDPR. The protection of your personal data and your privacy is very important to us.
Consequently, we consider it as a matter of course to meet the statutory requirements of the Swiss Federal Data Protection Act (FDPA), the Ordinance to the Federal Data Protection Act (OFDPA), the Telecommunications Act (FMG) as well as the provisions of the EU General Data Protection Regulation (EU-GDPR) and other regulations of the Swiss and European data protection law.
Personal data is treated strictly confidential and is neither sold nor passed on to third parties. It is important to us that you always know what data we store and how we use it (transparency principle).
In the following, we would like to explain you how we handle your personal data.

1. Personal Data
Personal data are individual details about natural persons that allow conclusions to be drawn about your personal, economic or actual circumstances. This includes, for instance, name data. Information that is not directly associated with your identity is not included.

2. Which data is stored by the avecAnneke, Inh.?
Personal data is only collected if you voluntarily provide it to us when purchasing tickets or registering for the newsletter. avecAnneke, Inh. collects your name, e-mail and, if applicable, your telephone number.
The collection and processing of this data is generally anonymised without personal reference for the purpose of enabling the use of the website (connection establishment), ensuring long-term system security and stability and optimising the Internet offer as well as for internal statistical purposes.

3. How is data transferred?
avecAnneke, Inh. uses a secure online transmission procedure for online bookings, the so-called “Secure Socket Layer” (SSL) transmission, to process your personal data. All information transmitted using this method is encrypted at a high level (at least 128 bits, but up to 256 bits with standard browsers) before it is sent to us. This ensures as far as possible that no unauthorized persons can use your information.

4. How is data used?
avecAnneke, Inh. will use the data you provide to fulfill and process the contract for the purchase of tickets. In this context, avecAnneke, Inh. uses the data to inform you about the events you have booked, any changes to the program, or how to reach the event location, among other things. If the avecAnneke, Inh. has received your e-mail address in connection with the purchase of an opera ticket, avecAnneke, Inh. may also use this data for direct advertising for other events of the vecAnneke, Inh., unless you have objected to its use. Such objection is possible at any time and can be addressed to: or avecAnneke, Inh. Aeberhard-Tsviliy, Colombstrasse 32, 3027 Bern. In the event of an objection, your customer data will be retained for ten years in accordance with the legal obligation to retain, together with booking receipts, but will no longer be used for direct advertising by avecAnneke, Inh.
When you subscribe to the newsletter, your e-mail address will only be used for the avecAnneke, Inh.’s own advertising purposes, up to the point you unsubscribe from the newsletter.
You can unsubscribe from the newsletter at any time. The unsubscribe link can be found at the end of each newsletter.

5. Is my data passed on to third parties?
Your personal data will be kept strictly confidential and will not be sold or passed on to third parties, unless this is necessary for the processing of payment transactions or for forwarding. In this case, we have made agreements with the authorized companies; the agreements ensure compliance with data protection regulations and the immediate deletion of data no longer required.
Plugins from the social network META Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA, & Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA
are integrated on the web pages of avecAnneke, Inh. You can recognize the Facebook/Instagram/WhatsApp plugins by their logo on our page. You can find an overview of the Facebook plugins here:
When you visit our web pages, the plugin establishes a direct connection between your browser and the META server, META receives the information that you have visited our site with your IP address.
If you click on the relevant social network icons, you will be automatically redirected to our profile on the relevant network. In order to use the functions of the relevant network there, you must partially log in to your user account with the relevant network.
If you click the Facebook/Instagram/WhatsApp button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the data transmitted or its use by META.
Further information on this can be found in META’s privacy policy at
If you do not want META to be able to assign visits to our pages to your Facebook/Instagram user account, please log out of your Facebook/Instagram user account.

6. Cookies.
The Opernhaus Zürich website uses so-called cookies. These are small text files that are stored on your end device. Some of the cookies used by avecAnneke, Inh. are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your computer and enable avecAnneke, Inh. to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of avecAnneke, Inh. website may be restricted.

7. Usage analysis
avecAnneke, Inh. website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States & Ireland. However, if IP anonymization is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available at the following link ( You can find more detailed information on the terms of use and data protection at or at We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to guarantee an anonymous recording of IP addresses (so-called IP masking).

8. Right to information, correction, and restriction of the processing; right to data transferrability, right of appeal
You can at any time object to data processing, particularly to data processing in connection with direct advertisement (e.g. against advertising e-mails). You have the following rights:
  • Right to information
You have the right to demand an insight into your personal data saved with us any time and free of charge if we are processing this data. You can check as to which of your personal data is being processed by us, and that we are using it according to the applicable data protection regulations.
  • Right to correction
You have the right to have incorrect or incomplete personal data corrected and to be informed about the correction. In this case, we shall inform the recipients of the data concerned about the corrections made unless this is impossible or associated with disproportionate effort.
  • Right to restriction of the processing
Under certain conditions, you have the right to demand restriction of the processing of your personal data.
  • Right to data transfer
Under certain circumstances, you have the right to obtain the personal data that was provided to us by you free of charge in a readable format.
  • Right of appeal
You have the right to appeal to a competent supervisory authority against the method of the processing of your personal data.
  • Right of revocation
You basically have the right to revoke an issued consent at any time. Processing activities in the past based on your consent shall however not become illegal through your revocation.

9. Right of access and deletion
Right to deletion.
You have the right to have your personal data deleted under certain circumstances. In the individual case, the right to deletion may be excluded.
We grant you the right to free information about your stored data as well as to correction, blocking or deletion of this data as far as there is no legal obligation for storage. For further information on this, please contact us by e-mail at
In the case of a discrepancy between the English language version and German language version of this privacy policy, solely the English language version is intended to be legally binding.

10. Advice for children and parents
avecAnneke, Inh. website is aimed at an adult audience. It is forbidden for minors and especially children under 18 y.o. to transmit personal data about themselves to us or to register to receive a service. The parents (or legal guardians) of the child may contact us and request deletion of the data or de-registration. For this purpose, we require a copy of an official document confirming you as a parent or guardian
Bern, January 2023